Iffah

Terms of Use

Effective date: 22 August 2026 · Version 1.0
Applies to the Iffah iOS application and the website at iffah.app

Read this first

Iffah is a wellness and self-help application rooted in Islamic practice. It is not a medical device, not medical treatment, and not therapy, and it is not an emergency or crisis service. Section 6 sets this out in full, and it is the most important section in this document. If you are in crisis or in danger, please turn to it now.

1. Who we are, and what these terms are

Iffah is operated by Abdulbaasit Sayed, a sole trader established in the United Kingdom (“Iffah”, “we”, “us”).

  • Contact: hello@iffah.app
  • Postal address: 88 Park View, Wembley, London HA9 6JX, United Kingdom

These Terms of Use form a legal agreement between you and us covering your use of the Iffah application and the iffah.app website. By downloading, installing, subscribing to, or using Iffah, you accept them. If you do not accept them, please do not use Iffah.

Our Privacy Policy explains how data is handled and forms part of this agreement.

2. Eligibility

Iffah is for adults. You must be 18 or over to purchase a subscription and to agree to these terms. The app is rated 17+ on the App Store and addresses adult subject matter directly. Iffah is not intended for, and must not be used by, children.

3. Your licence to use Iffah

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use Iffah on Apple devices that you own or control, for your own personal, non-commercial use, for as long as your subscription is active and you comply with these terms.

You may not: copy, modify, or create derivative works of the app; reverse engineer, decompile, or disassemble it except to the extent that applicable law expressly permits despite this restriction; rent, lease, lend, sell, redistribute, or sublicense it; remove any proprietary notice; or use it to build a competing product.

This licence is additional to, and does not replace, Apple’s Licensed Application End User Licence Agreement, which also applies. Where that agreement and these terms conflict on a matter Apple’s agreement governs, Apple’s agreement prevails.

4. Subscriptions, billing and cancellation

4.1 What is behind the subscription

Iffah is a subscription product with no free tier. All of its features sit behind the subscription, including the Lifeline. The paywall is presented after the opening journey, before you commit anything.

4.2 The plans

  • Iffah Pro (Annual) — auto-renewing, one-year term
  • Iffah Pro (Monthly) — auto-renewing, one-month term

Current pricing is shown in the app in your local currency before you purchase. Prices vary by App Store storefront.

4.3 The free trial

Where Apple reports your Apple Account as eligible, a 14-day free trial is offered as an App Store introductory offer. Eligibility is determined by Apple, not by us — if you have subscribed to Iffah before, Apple may not offer it, and the app will show plain billing terms instead. Unless you cancel at least 24 hours before the trial ends, it converts automatically into a paid subscription at the price shown.

4.4 Billing, renewal and cancellation

  • Payment is charged to your Apple Account at confirmation of purchase.
  • Your subscription renews automatically unless you cancel it at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the period ends.
  • You manage and cancel your subscription in your Apple Account settings (Settings → your name → Subscriptions), not in Iffah. We cannot cancel it for you. Deleting the app does not cancel a subscription.
  • Cancelling stops the next renewal; access continues until the end of the period already paid for.
  • Restore Purchases is available on the paywall and in the Profile tab if you reinstall or change device.

4.5 Refunds

Purchases are made through the App Store, so refunds are handled by Apple under Apple’s policies, and we have no ability to issue one. Request a refund at reportaproblem.apple.com. Nothing here limits your statutory rights under UK consumer law — see section 11.

Because Iffah is digital content supplied immediately, if you consent to immediate supply and acknowledge losing the right to cancel, the 14-day cancellation right under the Consumer Contracts Regulations 2013 may not apply to your purchase.

4.6 Price changes

If we change the subscription price, Apple will notify you and, where required, ask you to consent before the new price applies to a renewal. You may cancel instead.

5. Your responsibilities

When you use Iffah, you agree to use it lawfully, for your own genuine personal use, and not to attempt to circumvent the paywall, tamper with the app, or interfere with its operation or security.

Look after your own data. Iffah is local-first: what you record lives on your device and nowhere else. There is no backup, no account and no server to recover it from. If you lose your device, reset it, delete the app, or clear your data in the Privacy Centre, that data is gone permanently and we cannot restore it.

6. Wellness disclaimer — Iffah is not a medical product

This section matters more than any other. Please read it carefully.

6.1 Iffah is a wellness product

Iffah is a wellness, self-help and spiritual companion. It offers reflection, structure, reminders, Islamic content, and tools for the moments when an urge arrives. That is what it is, and all that it is.

6.2 It is not a medical device or treatment

Iffah is not a medical device and is not registered, certified, approved or cleared as one by the Medicines and Healthcare products Regulatory Agency (MHRA), the U.S. Food and Drug Administration (FDA), or any other regulator.

Iffah is not intended to diagnose, treat, cure, mitigate, or prevent any disease, disorder, addiction, or medical or psychological condition. No content in the app is a diagnosis, a clinical assessment, or a treatment plan, and nothing in it should be read as one. Any language in the app about patterns, progress, or what may lie ahead is a reflection of what you yourself have recorded — it is not a clinical finding, a prognosis, or a medical prediction.

6.3 It is not therapy or professional advice

Iffah does not provide medical, psychiatric, psychological, therapeutic, counselling, or other professional healthcare services. No doctor, therapist, counsellor, or other clinician reviews your use of the app, monitors what you record, or is available through it.

Using Iffah creates no doctor–patient, therapist–client, or other professional relationship between you and us or anyone else.

The content in Iffah — including its Islamic material, its reflections, its prompts and its tools — is educational, spiritual and motivational in nature. It is not a substitute for advice, diagnosis or treatment from a qualified professional.

6.4 Always seek qualified help

Always seek the advice of a qualified doctor or mental-health professional with any question you have about a medical or psychological condition, including compulsive sexual behaviour, addiction, anxiety, depression, or distress.

Never disregard professional advice, and never delay seeking it, because of something you have read or done in Iffah. If you are already receiving treatment or support, do not stop, change or adjust it based on the app. Iffah is designed to sit alongside professional care, never in place of it.

If using Iffah causes you distress, worsens how you feel, or becomes compulsive in itself, please stop using it and speak to a qualified professional.

6.5 Iffah is not an emergency service

Iffah is not a crisis line, a helpline, or an emergency service. Nobody is monitoring the app. Nothing you record in it reaches another person — that is a deliberate privacy guarantee, and it also means no one will come.

The Lifeline is a self-guided tool that helps you through a difficult moment on your own. It does not contact anyone, does not alert anyone, and does not summon help.

If you are in immediate danger, or you are thinking of harming yourself or someone else, stop using the app and get help now:

  • Emergency services: 999 (UK), 112 (EU), 911 (US), or your local emergency number
  • Samaritans (UK & Ireland): call 116 123, free, 24 hours a day
  • Shout (UK): text SHOUT to 85258
  • 988 Suicide & Crisis Lifeline (US): call or text 988
  • Or go to your nearest emergency department, or tell someone you trust, right now

6.6 No promise of results

Recovery is personal and no app can guarantee it. We make no promise or guarantee that Iffah will produce any particular outcome — that you will stop, stay stopped, improve, or feel better. Individual results vary and depend on many things that lie entirely outside the app. Any account of others’ experience is not a prediction of yours.

6.7 Religious content

Iffah draws on the Qur’an, the Sunnah and the Islamic tradition. Translations, transliterations and reflections are offered in good faith and with care, and the material has been prepared with review in mind, but:

  • translations are interpretive and cannot fully carry the original;
  • reflections are not a fatwa and are not a religious ruling;
  • Iffah is not a substitute for a qualified scholar or imam.

For a binding ruling on your own circumstances, or for guidance on a matter of religious obligation, please consult a qualified scholar you trust.

6.8 Prayer times

Prayer times in Iffah are calculated on your device from your location using a standard astronomical method. They are an aid, not an authority. Calculation methods legitimately differ, and the result may not match your local mosque or your community’s convention. Where accuracy of prayer time matters, follow your local mosque, not the app.

6.9 Fortress is a fence, not a wall

Fortress uses Apple’s Screen Time and content-filtering features to make adult websites harder to reach on your device. Understand its limits:

  • It can be bypassed. You can revoke its authorisation in iOS Settings at any moment, and other routes to content exist. It is friction, deliberately chosen by you — not a lock.
  • We do not guarantee that it blocks all adult content, or that it never blocks something you did not intend. The filtering is performed by Apple’s system, not by us, and its behaviour is Apple’s to determine and change.
  • It is not an accountability service. No partner, guardian, or third party is notified of anything, ever.
  • Its behaviour depends on iOS, and may change or stop working when Apple changes the operating system.

6.10 Reminders

Notifications are scheduled locally by iOS and delivery is not guaranteed. iOS may delay or suppress them — in Low Power Mode, in Focus, when notifications are restricted, or when the device is off. Do not rely on Iffah as your only reminder for anything that matters, including prayer.

7. Our content and yours

All content in Iffah — its text, design, artwork, code, sounds and structure — belongs to us or our licensors and is protected by copyright and other rights. Scriptural and traditional sources are quoted with attribution and remain the heritage they are; our arrangement, translation choices and presentation of them are ours.

What you write in Iffah is yours. It stays on your device, we claim no rights over it, and we could not use it if we wanted to, because we never receive it.

8. Availability and changes

We may update, change, or discontinue Iffah or any of its features. We will avoid removing something you are relying on without cause, and where a change materially reduces what an active subscription provides, we will tell you.

Iffah depends on Apple’s platform. Changes to iOS, to the App Store, or to Apple’s frameworks may affect or disable features — Fortress in particular — and that is outside our control.

We may update these terms. If a change is material we will change the effective date and give notice in the app or on iffah.app. Continuing to use Iffah after a change takes effect means you accept the revised terms; if you do not accept them, you may cancel your subscription as described in section 4.

9. Ending this agreement

You may stop using Iffah at any time, and cancel your subscription through your Apple Account. We may suspend or end your licence if you materially breach these terms — for example, by tampering with the app or attempting to circumvent the paywall. Sections 6, 7, 10, 11 and 13 survive the end of this agreement.

10. Disclaimers and liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. Your statutory rights as a consumer are not affected by anything in this section.

Subject to that:

  • Iffah is provided “as is” and “as available”. We do not warrant that it will be uninterrupted, error-free, or free of inaccuracy, or that it will meet your requirements or achieve any particular result.
  • We are not liable for any loss arising from your reliance on Iffah as a substitute for professional medical, psychological, or religious advice. Section 6 explains why it is not one.
  • We are not liable for loss of data stored on your device, for missed or delayed notifications, for prayer-time discrepancies, or for content that Fortress does or does not block.
  • We are not liable for loss that was not foreseeable at the time this agreement was made, or for loss arising from your use of Iffah for business purposes (it is supplied for personal use only).
  • Where liability can lawfully be capped, our total liability to you for all claims connected with Iffah is limited to the amount you paid us in the 12 months before the claim arose.

11. Your consumer rights

If you are a consumer in the UK, you have statutory rights under the Consumer Rights Act 2015 and other consumer protection law — including rights to digital content that is of satisfactory quality, fit for purpose and as described. Nothing in these terms affects those rights. Advice is available free of charge from Citizens Advice (citizensadvice.org.uk).

Because you purchase through Apple, remedies for a faulty purchase are usually fastest through Apple. But if you would rather raise it with us, write to hello@iffah.app and we will deal with it properly.

12. Apple

You acknowledge that:

  • This agreement is between you and us, not with Apple, and we alone are responsible for Iffah and its content.
  • Apple has no obligation to provide maintenance or support for Iffah.
  • If Iffah fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation for Iffah.
  • We, not Apple, are responsible for addressing any claim relating to Iffah, including product liability claims, claims that it fails to conform to a legal requirement, and claims under consumer protection law.
  • We, not Apple, are responsible for investigating and resolving any third-party claim that Iffah infringes intellectual property rights.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

13. Governing law and disputes

These terms and any dispute arising out of them are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.

If you are a consumer resident elsewhere in the UK or in the EU, you keep the protection of the mandatory consumer law of your country of residence, and you may bring proceedings in the courts there.

Please come to us first. Most things can be sorted out by email at hello@iffah.app, and we would far rather resolve a complaint than argue about one.

14. General

If any provision of these terms is held unenforceable, the rest remain in force. Our not enforcing a right is not a waiver of it. You may not transfer your rights under these terms; we may transfer ours if the business is transferred, and your rights will not be reduced by that.

These terms and the Privacy Policy are the entire agreement between us about Iffah.

15. Contact

hello@iffah.app

May Allah make the road easy for you.