Privacy Policy

1. About this policy

Iffah (“Iffah”, “we”, “us” or “our”) is developing a private, faith-rooted wellbeing application for Muslims.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit iffah.app, join the Iffah waitlist or contact us.

The Iffah mobile application has not yet launched. This policy currently applies to the Iffah website and waitlist only. We will update it before the application becomes publicly available to explain any additional information processed through the app.

For questions about this policy or your personal information, contact:

Email: hello@iffah.app

2. Information we collect

Waitlist information

When you join the Iffah waitlist, we collect:

• your email address;
• the date and time you joined;
• your consent to receive the launch notification;
• basic administrative information connected to your waitlist entry, such as its source or status.

Please do not provide sensitive personal information through the waitlist form or by email.

Information you provide when contacting us

If you contact us, we may receive:

• your name, if you choose to provide it;
• your email address;
• the contents of your message;
• any other information you voluntarily include.

Because Iffah addresses a sensitive subject, we strongly encourage you not to send intimate recovery details, journal entries, health information or information about your religious practices by email.

Technical information

Our hosting provider may automatically process limited technical information when you use the website, including:

• IP address;
• browser and device type;
• requested pages;
• date and time of requests;
• error, security and server logs.

We do not currently use this information to build advertising profiles or identify your personal recovery circumstances.

3. How we use your information

We use personal information to:

• add you to the Iffah waitlist;
• send you the launch notification you requested;
• prevent duplicate, fraudulent or abusive submissions;
• respond when you contact us;
• operate, secure and troubleshoot the website;
• comply with applicable legal obligations;
• establish, exercise or defend legal claims where necessary.

We do not use your waitlist email address to infer whether you experience pornography-related or other sensitive behaviour.

4. Our lawful bases

Where UK data-protection law applies, we rely on the following lawful bases.

Consent

We rely on your consent to:

• add you to the waitlist; and
• send the requested Iffah launch notification.

You may withdraw your consent at any time by contacting hello@iffah.app. Withdrawing consent does not affect processing that was lawful before your withdrawal.

Legitimate interests

We may process limited technical and administrative information where necessary for our legitimate interests in:

• operating and protecting the website;
• preventing spam and abuse;
• maintaining the reliability of the waitlist;
• responding to enquiries;
• keeping appropriate business records.

We consider these interests against your privacy rights and limit the information used.

Legal obligations

We may process or retain information where required to comply with a legal obligation.

5. Launch and marketing emails

Joining the waitlist means asking us to notify you when Iffah launches.

At present, we intend to use your waitlist email address for the requested launch communication rather than unrelated third-party advertising.

If we later wish to send regular newsletters, product updates or other promotional emails beyond what you originally requested, we will update the signup wording and obtain any additional consent required by law.

You may withdraw from the waitlist at any time by:

• using an unsubscribe option included in an email, where available; or
• emailing hello@iffah.app.

6. Cookies and analytics

We do not currently use advertising cookies or third-party behavioural advertising on the Iffah website.

We do not currently use website analytics to create user profiles or track people across unrelated websites.

The website’s hosting and security infrastructure may process server logs and use technology that is strictly necessary to deliver and protect the website. If we introduce non-essential analytics or cookies in the future, we will update this policy and provide an appropriate consent mechanism where required.

7. Service providers

We use a limited number of service providers to operate the website and waitlist.

Vercel

The website and its server-side waitlist endpoint are hosted using Vercel. Vercel may process technical request, security and server-log information when delivering the website.

Vercel Privacy Policy

Notion

Waitlist submissions are stored in a private Notion workspace. This includes the email address and administrative information associated with the waitlist entry.

Notion Privacy Policy

These providers process information according to their applicable terms, privacy policies and data-protection commitments.

We may replace or add providers as the service develops. If a change materially affects how personal information is handled, we will update this policy.

8. How we share information

We do not sell or rent your personal information.

We may disclose limited information:

• to service providers that help us operate the website and waitlist;
• where required by law, regulation, court order or a competent authority;
• where reasonably necessary to protect the rights, safety or security of Iffah, our users or others;
• in connection with a genuine business reorganisation, provided appropriate protections apply.

We do not share your waitlist membership with advertisers, data brokers or social-media advertising networks.

9. International processing

Some service providers may process information outside the United Kingdom or European Economic Area.

Where applicable, we rely on protections recognised under relevant data-protection law, which may include adequacy regulations, approved contractual safeguards or other lawful transfer mechanisms.

You can contact us if you would like more information about the providers involved in processing your waitlist information.

10. How long we retain information

We retain waitlist information until the Iffah launch notification has been sent or until you ask us to remove your information, whichever happens first.

After the launch communication has been completed, we intend to delete or anonymise inactive waitlist records within a reasonable period, normally no later than 90 days, unless:

• you separately consent to receive further communications;
• the information is still needed to resolve an enquiry;
• we must retain it to comply with law; or
• it is reasonably necessary to establish, exercise or defend legal claims.

Technical and security logs may be retained for shorter or longer periods according to the legitimate operational and security requirements of our hosting providers.

11. Security

We take reasonable technical and organisational steps to protect personal information, including:

• limiting the information collected;
• using encrypted HTTPS connections;
• restricting access to the waitlist;
• keeping service credentials out of publicly accessible website code;
• using access controls for the services that store waitlist information.

No online system can be guaranteed to be completely secure. If you believe information you provided to Iffah may have been compromised, contact us at hello@iffah.app.

12. Your rights

Depending on where you live, you may have the right to:

• ask whether we hold personal information about you;
• receive a copy of your information;
• correct inaccurate or incomplete information;
• ask us to delete your information;
• restrict or object to certain processing;
• withdraw consent;
• request transfer of information in an applicable portable format;
• complain to a data-protection authority.

To exercise a right, contact hello@iffah.app. We may need to verify that the request relates to your email address before acting on it.

If you are in the United Kingdom, you may also complain to the Information Commissioner’s Office:

ico.org.uk/make-a-complaint

13. Sensitive information

Iffah’s subject matter relates to personal behaviour, wellbeing and faith. Information revealing health, sexual-life or religious-belief information may receive additional legal protection.

The current waitlist does not ask you to disclose this information. Joining the waitlist does not require you to tell us why you are interested in Iffah.

Please do not send recovery histories, confessions, journal entries or similar sensitive information through the waitlist or ordinary email.

14. The planned Iffah app

The planned Iffah application is intended to be local-first and privacy-conscious. However, the final app’s processing will depend on the features included at launch.

Before release, this policy will be expanded to explain matters such as:

• information stored locally on a device;
• app diagnostics or analytics, if used;
• subscriptions and App Store purchases;
• notifications;
• Qur’an content and audio providers;
• offline downloads;
• deletion and privacy controls;
• any information shared with external services.

The planned application may retrieve Qur’anic content and recitation information through Quran.Foundation APIs. The current website waitlist does not connect to a Quran.Foundation account and does not provide your waitlist email address to Quran.Foundation.

Iffah is an independent product and is not an official Quran.Foundation, Quran.com or QuranReflect application.

15. Third-party links

The website may link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for how unrelated third-party websites process information.

16. Changes to this policy

We may update this Privacy Policy as Iffah develops or as legal and operational requirements change.

The latest version will be published on this page with a revised “Last updated” date. If a change materially affects how we use waitlist information, we will provide additional notice where reasonably appropriate.

17. Contact

For privacy questions, requests or concerns, contact:

Iffah
Email: hello@iffah.app
Website: https://iffah.app